Please note that this group/workshop requires that you register with COPE prior to attending. Contact us at 905-668-6223 ext. 613 to inquire about availability. An approach to speaking and listening that helps us respond to others more effectively in even the most difficult situations. When we pay attention to our core needs and as well as others’, we are motivated to act out of compassion rather than guilt, fear or shame. Join us to learn how to improve your understanding and communications with others.