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Mission, Vision & Values

Mission, Vision & Values


“Supporting People, Strengthening Community”

With coordinated networks of volunteers and staff, enrich the well-being and quality of life for people wherever they call home.

Community Care Durham refreshed its Strategic Plan in Spring 2021. No less committed to our Mission and Vision, this Strategic Plan builds on the organization’s previous Strategic Plans and represents a forward looking, innovative future for Community Care Durham (CCD). It is fueled by a commitment to be leaders supporting residents across Durham Region to achieve their personal health and wellness goals.

This plan is focused on four strategic priorities:

Enhancing Client Quality of Life

Investing in Our People

Championing Healthy Communities

and Building for Our Future


Communities where people are enabled to maximize their independence and thrive wherever they live.




We will understand of the unique needs of individuals and communities we serve, while providing a supportive environment for our staff and volunteers.


We will approach all of our interactions with respect, maintaining the dignity and acknowledging the worth of each person.


We believe in the power of people, community and partnership to achieve positive change through hope and persistence in the face of adversity.


We will provide safe experience of care for clients, and for our staff and volunteers that serve them.


We are a mission driven organization that is accountable to our community purpose. We will do so transparently, so others know what we stand for, and where we stand.

Equity and Inclusion

We acknowledge the systemic barriers to authentic inclusion in our society. We are committed to the rights, respect and inclusion of all individuals without biases based on differences of any kind.


We will strive to enrich and bring joy to the lives of those we serve, and those that work and volunteer for us.

Quality and Innovation

We will strive to achieve the highest of standards through commitment to quality improvement and innovation, including leadership that is open to new ideas and risk.


We will listen and be adaptive to the needs of individuals and communities, creating solutions that make a difference as defined by the people we serve, staff and volunteers.