COVID-19

Community Care Durham realizes this is a challenging time for our community. We are here to serve our community and help people safely get through this unprecedented situation. We care about our community and we are committed to providing support for the most vulnerable. We are all in this together! We’re monitoring the status of COVID-19 closely, and are working with Public Health and other partners to protect the ongoing safety of our staff, volunteers and clients.

Our essential services are ongoing and we are dedicated to providing support during the pandemic. This includes:

Our Foot Care Clinics have recently resumed across many of our locations, following significant due diligence efforts to ensure client safety.

Our Assisted Living and Respite Program that provides services to seniors and caregivers in the community.

We are continuing Meals on Wheels, Telephone Reassurance and Transportation drives with a cost of $12 Minimum/$0.45 per km.

The COPE Mental Health Support Groups are ongoing, as well as continuing client assessments over the phone and providing remote case management.

Re-opening in a graduated approach. Clarington and Pickering-Ajax programs will open first on Wednesday, February 2. The Whitby program will re-open in-person programming on Monday, February 14, and the Uxbridge program will re-open in-person programming on Monday, February 21.

Additionally, we developed the Community Food box delivery service for seniors and those who have physical disabilities. Order a Food Box by Thursday for FREE delivery the following Friday.

Luncheon Out dates will be rescheduled and events will operate as usual, following the same safety protocols as Congregate Dining.

Friendly Visiting in-person visits or telephone calls will be offered depending on the comfort levels of the clients participating.

Click below to download the most recent CCD Program Status Update (as of February 4, 2022).

Program Status Update

In the short-term, we have suspended non-essential services to diminish the risk to our clients, staff and volunteers. These services include:

COPE Mental Health In-person Support Groups

Exercise & Falls Prevention Classes - In-person classes are temporarily suspended. Virtual classes are ongoing.

Need a ride to your COVID-19 Vaccine Appointment?

CCD transportation drivers are available to provide FREE rides to COVID-19 vaccine appointments.

Arrange a ride with us to your appointment by calling:

1-888-255-6680 or by completing the Request Service form.

To view/download the poster, click here.

For a current list of CCD programs and services, please click on the link below:

All Services List

Do you need services from CCD? Please call us at 1-888-255-6680 or visit our Request Service page.

Request Service

Are you available to volunteer your time to support people? Please call us at 1-888-255-6680 or visit our Volunteer page.

Volunteer

Do you have special needs related to dementia, physical disabilities or brain injury? Please call 1-888-332-3133 or download the attached flyer.

Download Flyer

Your Support Is Welcome

Community Care Durham (CCD) is a registered charitable organization. Each year, we are privileged to assist more than 12,000 clients and their caregivers to live healthier, independent lives at home.

We depend on the generous support of donors to help us. We thank you for your cooperation and understanding during these difficult and uncertain times.

To learn more about how you can support us to continue to deliver essential services, please call us at 1-888-255-6680 or visit our Donate page.

To donate specifically to the new Community Food Box program, please visit our Donate to a Community Food Box page.

We are continuing to stay safe using Personal Protection Equipment (PPE), however, there is a PPE shortage. Donations are always welcome, please call us at 1-888-255-6680, press 3.

Self-Screening Tool

COVID-19 self-screening tool provides guidance on where to seek care based on individual needs.

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Messages for our Clients

During this ongoing pandemic, Community Care Durham is continuing to provide essential services so that you can remain safely at home.

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Messages for our Volunteers

We continue to follow COVID-19 protocols and processes ensuring the safety of our clients, volunteers, and our co-workers.

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Messages for our Staff

Our goal is to protect the health of clients, staff and volunteers – and this is best done by service continuation with additional due diligence.

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