CCD is a multi-service registered charitable organization providing a broad range of support services for individuals over the age of 16 and their caregivers.
In the fall of 2017, Community Care Durham embarked on a refresh of its Strategic Plan.
As stakeholder input is essential to this process, CCD held four Focus Group sessions including internal and external participants, such as clients and caregivers, staff, volunteers, community partners and peer agencies, hospitals, municipal and regional government representation, and funding bodies. In addition, a thorough scan of the external environment was completed.
Stakeholders were asked to provide their perspectives on what they identified as CCD’s unique strengths, what CCD could do to improve services to clients and their caregivers, and how CCD could become a better community partner within the home and community support sector.